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Booking

Booking Sent

What this screen is for

The confirmation screen that opens right after a booking request is sent; it shows the request has reached the business and is still pending, and sets the expectation that a decision is still to come.

When you would use this

A customer lands here the instant they tap send on the booking screen and the request is created successfully; there is no other way to reach it.

Who sees it

The customer who just sent the request.

Where it lives

Mobile app only.

What you can do here

See the status badge

The request's status always shows as the "pending" badge here; this screen never queries the live status, it only confirms the send succeeded.

Go to the appointment detail

The large button opens the detail screen for the appointment just created.

Back to my appointments

The secondary button goes to the customer's full list of appointments.

What the server accepts and refuses

The badge always reads pending here; it never shows the live status

Because the request has only just been created, the status on this screen is always pending; whatever the business decides afterwards shows up on the appointment's detail screen, not here.

For a recurring request, this screen represents only the first occurrence

When several appointments are created at once, this screen leads to only the first one created; the rest of the series only shows up in the customer's appointment list.