Delete Account
What this screen is for
Permanently deletes the account. Before deleting, it shows the impact — the names of any owned businesses and the number of upcoming active appointments — then asks for re-authentication matching how the account was opened, and triggers the server-side deletion once confirmed. The account and personal details are removed; records shared with businesses, like appointments, messages and reviews, are kept without an identity attached.
When you would use this
A reader comes here once they have decided to close their BookThing account entirely.
Who sees it
Only a signed-in user can delete their own account; the screen always targets the signed-in account, and a deletion request for another account cannot be sent.
Where it lives
The screen exists on the mobile app only.
What you can do here
See the impact
Any owned businesses are listed by name, and the number of upcoming active appointments is shown separately; which businesses and how many appointments will close along with the deletion is visible beforehand.
Re-authenticate
If the account was opened with email and password, a password is requested; if it was opened with Google or Apple, that provider's own confirmation screen opens. Deletion does not begin if re-authentication fails.
Delete the account
Once re-authentication succeeds, the button starts the server-side deletion; the button is disabled while it runs.
What the server accepts and refuses
Shared records are not deleted, only stripped of identity
Appointments, messages and reviews shared with businesses are not deleted; the name and account identity are removed from these records, but the appointment itself, the message text, and a review's rating and comment remain on the business side.
Owned businesses are removed entirely
Unlike the anonymised records, every business the account owns is permanently removed along with all of its services, gallery, and data.
Upcoming active appointments are cancelled automatically
Deletion cancels pending or approved appointments that have not started yet — both as a customer elsewhere and at any owned business — and the other side is notified of the cancellation.
Re-authentication depends on how the account was opened
The step that is asked for depends on whether the account was opened with email and password, Google, or Apple; the screen decides which one to ask for by reading the account's own registered provider.
This cannot be undone
Once deletion completes there is no way to bring the account back; the warning on the confirmation screen states this plainly.